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Apartment List’s Renter Confidence Survey

Recently, Apartment List, a home-finding service that offers apartment recommendations based on personal experiences and preferences, released results from its third annual Renter Confidence Survey. According to Apartment List, the Renter Confidence Survey “is the largest survey focused exclusively on renters, providing unique insight into what states and cities must do to meet the needs of America’s 111 million renters.”

The survey is based on 45,000 survey responses gathered between October 1, 2016 and December 6, 2017, to determine the best/worst cities for apartment renters. Survey respondents gave their cities an overall score based 11 rating factors such as safety, affordability, job opportunities, weather, taxes, and more. Below is a graphical representation of overall renter satisfaction by state: 

Click here to interact with the graphic above

Here are some key overall findings from the Renter Confidence Survey:

  • Overall, the top four rated cities for renters are Plano, TX, Huntington Beach, CA, Scottsdale, AZ, and Cambridge, MA.
  • Among the 50 largest U.S. cities, Raleigh, NC, Boston, MA, Virginia Beach, VA and Minneapolis, MN earned the top scores for renter satisfaction. The lowest-rated cities were Detroit, MI, Oakland, CA and Tucson, AZ.
  • Small to mid-sized cities tended to receive higher ratings than large cities. 38 percent of small to mid-sized cities received A- or higher compared to large cities’ 24 percent.
  • States rated most-highly by their renters are Colorado, Alaska, South Dakota, Minnesota, and Idaho. States with the lowest ratings from their renters are Arkansas, Lousiana, Mississippi, Wyoming, and West Virgina.
  • Millennial renters love Boulder, CO, Madison, WI, and Arlington, VA.

In addition to overall ratings, renters rated specific factors that have a direct impact on their renting experience. Important takeaways include:

  • Markets with the most unsatisfied renters based on job opportunity are mostly southwest cities hit hard by recession such as Santa Ana, CA, San Bernardino, CA, Glendale, AZ, and Mesa, AZ.
  • Based on safety, renters rate Plano, TX, Boulder, CO, and Irvine, CA the highest.  Renters feel the least safe in Stockton, CA, San Bernardino, CA, New Orleans, LA, Memphis, TN, and Newark, NJ.
  • It’s no surprise Colorado and California have the highest-rated weather. Cold weather cities in the Rust Belt and Northeast have the lowest-rated weather.
  • Renters gave high ratings to college towns such as Boulder, CO, Ann Arbor, MI, Raleigh, NC, and Madison, WI for their social life.

Other important findings:

  • Only 38 percent of renters are satisfied with the cost of living in their city.
  • The top three factors renters are most satisfied with include commute time, pet-friendliness, and recreational activities.
  • The four factors that are most indicative of overall renter satisfaction are safety, job opportunities, social life, and recreational activities.